Cleanliness and Your Museum

Cleanliness and Your Museum

Cleanliness and Your Museum Everyone is talking about the importance of cleanliness at tourism destinations due to the coronavirus right now.  While cleanliness for health reasons is a critical discussion, in today’s post, I’m going to talk about neatness...

Uncertainty and Your Museum

Uncertainty and Your Museum How reducing the uncertainty throughout your user experience will lead to more visitors and a better overall experience. One of the first things I do with any museums I’m helping is an uncertainty analysis.  Pretend you are a person that...